Event Logs

When unexpected issues arise or when events occur that impact day to day operations, you can report them to Management in real-time through the Busy Bunny Employee app.  Events can vary from recording temperatures for refrigerated items to reporting issues like equipment failures. 

Not only will you be able to report events, you will also have the ability to add comments and upload images to the events that you report.  

The following represent a few examples of possible event types:  

Kitchen Maintenance	Deep Cleaning	Building Repairs	Employee Notes
Safety Compliance Audit	Food Inspection	Equipment Failure	Customer Service Issue

Report an Event

An event is an occurrence that impacts daily operations in some way, and they typically require some type of action to address.  

To report an event:

1. Select the event logs icon  within the bottom navigation
2. The Event Logs view defaults to current date
   • Select the calendar icon  to change
3. Select the plus icon to report an event
4. Enter a title (e.g. broken tile, leaky faucet, product issue, toppings unit temperature check, customer complaint, etc.)
5. Enter event details
6. Select who has Permission to view the event (All employees or Manager)
   
7. Select a store by clicking on the  location icon 
8. Select the event date (default is set to current date)
9. Set the event time (when the event occurred or was discovered)
10. Select Save

Edit an Event

If you reported an event, you will have the ability to add comments and/or modify event details at any time.  

  You can only make edits to the events that you reported.  If you have permission to see an event you did not report, you will only be able to view event details.  

To edit an event:

1. Select an event to view additional event details 
   
2. To make edits to reported information:
   • Select Edit at the top right navigation to make changes
   • Make desired changes
   • Select Save
3. To add additional details to a reported event:
   • Select + Add Comment to add additional details to the event
     • Within comments you can choose to select Upload Image to add images to reported events
     • You must enter a comment for each image you upload
     • There are no limits to the number of comments that can be add or images that can be uploaded
   • Select Save

   Event Logs Interaction: 

Saved changes will be reflected right away.

From here you can selectto navigate back to the list of reported events or continue to add/modify event details.  

  User Permissions - Who can:  

• Report an event - Managers / All Employees

• Add comments to reported events -  Managers / All Employees 

• Delete or edit reported events - Managers / Event owner (employee that reported the event)