Submission Report

The Submission Report allows you to view individual customer submissions and filter those views for specific types of feedback.

This is useful when trying to identify and address potentials issues within your business.

While navigating the report you will have several options for interacting with the data.

To run the Submission Report:

Select the reports icon within the bottom navigation
Select Submission Report
Select the calendar icon to change the date(s)
Select the location icon to select a different site to view
Select the detractor icon to view those submissions that resulted in a detractor score (or negative review)
Select the promoter icon to view those submissions that resulted in a promotor score (or positive review)
Select the pen icon to view those submissions that have comments
Select the filter icon to filter the report by Product scores, Service scores and/or Recommend scores
Select a submission to view additional details

Phone: 818-303-4166
Email: support@skimcorp.com